Our 120 Night Trial starts from the mattress delivery arrival date to your home.

When you return the mattress, there is no need to keep the mattress back into the box. It requires special machinery and packaging to return the mattress back into the box, thus there is no need to do so.

To make a return request, send an email with your order number, image of mattress and reason for returning to enquiry@originmattress.com.my. We’ll arrange for your mattress to be picked up from your residence.

Once the mattress is returned, the refund will take 4-7 days to process. The refund will then be made directly back to your original payment method (usually via debit/credit card)

Not to worry, we will uphold our 120 Night Trial promise as long as the mattress is not extensively damaged and it is returned within 120 Nights. Please refer to our Terms and Conditions for more information.

No way! Every mattress is fresh out of the box. Our mattresses are packed into their boxes using specialized equipment and technology. Each returned mattress is either recycled, donated or refurbished.