FAQ - How can I claim my warranty?
Claims covered under this limited warranty may be made by reaching us at firstname.lastname@example.org
Please inspect your product and its individual components carefully within three (3) days of receipt of delivery. You must report, within three (3) hours of delivery, any physical damage or defect that is present in the product at the time of delivery; any physical damage to the pillow after such initial three-day time period will not be considered a fault of Origin and may be subject to fees.
In order to process an exchange or replacement part request, we will require photos of the damaged component(s).