The mattress itself was fine- firm and provides adequate support to my back.
My first issue is with the delivery. Received a call early morning around 8+ that the driver would arrive within an hour. The driver sounded urgent and reminded that there must be someone at home in the next hour to receive the mattress. He arrived almost 5 hours later. I personally find it unprofessional to make your client wait this long.
The second issue is with the instalment plan. Signed up for a 12-month instalment plan, only to be charged with the full amount. Contacted CS, and was told to wait for 10 working days. Had to go back and forth with the customer service agent, only to find out from my bank that the merchant did not process it for an instalment. CS took forever to “investigate”, no satisfactory answer and by then my credit card payment was due and so I made the full payment.
I’m totally satisfied with this mattress. I no longer experience back pain or restless nights. My sleep is much more peaceful now, and I wake up feeling refreshed. Highly recommend!
We are a retired couple with a tight budget looking for a well needed new mattress. Our son scout around and very fortunate for us he recommend Origin. We took a trip to the showroom to ‘test’ the mattress before ordering. We are happy to say the mattress has given us comfort and support in every way. Just the right firmness and comfort with its hybrid technology and warranty.
Very nice and comfortable Mattress. Really Pro Mattress.
We actually bought a King size mattress. So far so good, it's extremely comfortable and we have noticed a difference in sleep quality. It was a bit smelly at first due to the chemicals released when we unrolled it but that has gone now. Delivery was great even though they had to carry it up 3 floors and then remove our old mattress. We would definitely recommend.
Having chronic backache the right mattress is essential for my quality of life. This one provides the right support and, with a wool mattress topper, is also really comfortable. No more tossing and turning to get comfortable. An added bonus is not being aware of my partner moving around either.
Really happy with my new mattress thank you :blush:
Perfect for side sleepers
My hip and back pain have subsided the delivery and quality of the mattress have been wonderful!
Amazing! Received mine 28th July and have had the best sleep ever since then!
25days in and I have no complaints.
Good and affordable choice.
Origin Mattress Topper had served it's purpose well. Thank you for selling a product that performs as you claimed it to be.
Very pleased with the delivery and disposal service. Enquiries on the phone also handled very well and fast.
It’s comfy but too short. Mine is 60cm. Should be longer.
Used to have so much backpain and aching here and there over my body when waking up with my previous bed, and now with Origin's bed I feel so awake from every sleep! Pain is gone and the bed is super comfy!
Origin Contour® Ergonomic Memory Foam Mattress Topper
Very comfortable and cooler than my last mattress of springs and memory foam. Not too heavy to make up bed and black sides a good design. Deeper sheets and mattress protector fit nicely too.
Penghantaran terbaik siap pasang dan kualiti tilam juga terbaik ada zero motion transfer
It's comfy enough. It's a bit shorter than our old matress. Also everytime one of us move or rolls over the other nearly gets bounced out of the bed. Wouldn't recommend if you want a peaceful night's sleep with your partner.
Really suprised at how comfy the bed is - slept really well on it nd would definately buy another. Highly recommend.
Having waited a long while to decide on a new mattress, I eventually chose the Origin Pro Double. I AM SO DELIGHTED. Thank you so much, I love it. Combined with a new pillow, I have had the best night's sleep over the last 2 weeks than I can ever remember having had. Long may it last. It is firmer than I expected but being on the large size, It's ideal. So comfortable, high and basically perfect! I can't fault it at all. Thank you
Just amazing. A latlyer of softness on that nestles my buttocks like two uncooked eggs supported by velvet.
Then just so supportive.
Excellent value for money.
I wholeheartedly recommend this mattress to anyone struggling with rheumatoid arthritis or arthritis. Finally, you can sleep without pain.
I really love my Origin mattress. I've had it about 4 weeks and it's so much better than the Silent Night one that I bought about a year ago. That one was supposed to be hard but was way too soft for me. I wasted a lot of money.
Even though the Origin is rated between 6 and 7 for firmness, I think it's a firmer mattress and suits my back so much better.
I feel it's certainly helped my back and I've previously had an operation.
The mattress itself is very comfy but I’m waking up each morning with back pain